As Rowan County continues to progress and will soon be able to accept online payments across departments and continues to enhance in-person credit card payments for various services including Tax Collections, Inspections Fees for Environmental Health, Planning and Development, Building Inspections, and Emergency Services Fire Division.
We have entered a contract with Tyler Payments for this process with Board approval we look to adjust our rates for the credit card convenience fee to align with the actual charge rates by the processor.
This fee to be passed along to the citizen is standard practice across the state with all surrounding counties showing various rates based from 1.85% to 4% of the total transaction fee. For FY22, the General Fund paid over $78,000 in credit card fees.
Rowan County’s proposed rates based on actual charges from Tyler Payments is:
2.95% per card transaction with a $6.95 minimum
$1.50 per electronic (online) check processed
If approved, these fees will go into effect as our new process is brought online in phases for each department.
Board of Commissioners to authorize a change in credit card and electronic check convenience fees to align with actual rates issued by Tyler Payments and pass along the cost to the citizen/customer using the service.
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