On March 18, 2022 Rowan County received proposals for Inmate Communications Systems from 6 companies: Encartele, Inc, ICSolutions Advanced Technology, NCIC Inmate Communications, Paytel Inmate Communications Integrity, Securus Technologies (current vendor), and Smart Communications. After review by Purchasing and Sheriff Office staff we would recommend moving forward with Paytel Inmate Communications. Purchasing and the Sheriff will work with Paytel to finalize a contract and will bring it back to the Board of Commissioners for approval.
The new proposal offers a better rate per minute to the inmate for phone calls. It also includes new features to allow for messaging, remote video visitation, entertainment and other tablet features such as Pathways to Faith, Reentry, Library and detention center information).
Attached is the Paytel Response and Score Sheet.
Board of Commissioners to allow the Purchasing Director to negotiate a contract with Paytel Inmate Communications for the Sheriff's Office for the Inmate Communications Systems.
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